Midas Assistant is now on WhatsApp: quotes, shipment status, sailings and balance in one message
In the age of technology, waiting a day is too long; even an hour is too long. We have been moving cargo from Istanbul to the world for thirty years, and one thing is clear to us: the most valuable thing a forwarder can give a customer is the fastest answer. So we opened our ERP to our partners and customers and put a talking assistant in front of it: Midas Assistant, already on our website, is now on WhatsApp. One message is enough for a freight quote, shipment status, sailing schedule or account balance; the answer arrives in seconds. No office hours, no waiting. The assistant understands English and Turkish.
Getting started
Save to contacts
+90 501 682 41 18
Scan the QR code with your phone camera; "Midas Asistan" is added to your contacts. Messages from your registered number are recognised automatically, no separate login needed.
Message on WhatsAppFour jobs, one message
- Quote: write the route and cargo, get a price.
- Operations: current status and details of your shipments.
- Finance: invoices and balance.
- Sailings: open sailings and vessel schedule, with the option to move straight to a quote.
For our forwarder partners: your customer stays your customer
Midas is Turkey's local consolidator; we do not compete with you. The quote created for the pickup address you give the assistant is prepared in your name; you present it to your customer at your own price.
When you write from your registered number, your company is recognised and your own tariff is applied. The price is not an estimate; it is read from Midas's ERP, and contracted partners see their own rates.
What is ready in the assistant today
More than 800 LCL destinations with active tariffs in Midas ERP are connected directly to the assistant. If the route you ask for is not in the tariff yet, the assistant passes your request to our team; coverage will keep growing with new origins and destinations in the coming weeks.
from Ambarli
from Izmir
into Ambarli
nearby provinces, inland haulage
- LCL export from Ambarli and Izmir: write the pallet dimensions and weight; you get the LCL rate, stackability included, and the transit time.
- LCL import into Ambarli: quotes including on-carriage from the port to your customer's warehouse.
- Inland haulage from 39 Istanbul districts and nearby provinces: pre-carriage from your customer's warehouse to the port, one price.
- From price to quote in one step: say "yes" and the quote lands in the ERP with a quote number; our team takes over.
This is all you need to write
Route (from where to where) and cargo in one message; the assistant asks if anything is missing.
from Izmir to Jeddah 3 pallets 500 kg 2 cbm
Shanghai to Ambarli 2x40HC
pickup in Beykoz, from Ambarli to Valencia Spain 1x40HC
Ambarli to Casablanca 300 kg air
any sailings to Jeddah?
New this week
- City with country: write "to Valencia Spain" or "to Santos Brazil"; the assistant picks the right port without asking.
- Labelled fields: "Pickup: Beykoz / POL: Ambarli / POD: Jeddah / Mode: LCL" line by line also works.
- Euro pallet and height: "euro pallet, height 70 cm" is enough; the base is taken as 80x120. If both gross and net weight are given, the quote uses gross.
- Full address and company name: the district becomes the pickup point; the full address and company name go into the quote as a note.
- Help command: type "help" for a short summary and the link to the guide.
User guide
The public guide explaining how to ask for quotes, operations, finance and sailings is available in English and Turkish; no login required.
Also on the web
The "Midas Asistan" bubble at the bottom right of our website and the full-screen web chat reach the same assistant. In the web chat, enter your registered email address and the one-time code you receive.
For customs regulations, insurance cover and payment terms the assistant refers you to our team. Just write "have an expert call me" and we will get in touch.